Our Business Purpose

In Mtimande & Associates (MA Skills) there is only one definition of a business purpose - “to create & help customers”. It is the Mtimande & Associates (MA Skills) customers that determines what our business is all about. The customer is the “foundation of our business”. They alone gives employment - it is the customer that pays our salaries. Never be rude to a customer, never give the wrong information & above all never say “I don’t know”. If you don’t know then it is your duty to make it your business to find out from someone that does know & report back to the customer in the shortest time possible. 

The following values statements lies at the very heart of our bussiness & should be followed religiously to ensure that our business is successful.

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BB-BEE POLICY

Mtimande & Associates (MA Skills) is committed to broad-based black economic empowerment.

To achieve this policy statement, management has set the following objectives:

  • Achieving the goals laid out in our BBBEE strategy document
  • BBBEE Status: Level 1 Contributor, Contribution at 100%

MISSION STATEMENT

At Mtimande & Associates (MA Skills), we pledge to provide distinctive quality and supreme customer service as we strive to gain the respect and trust of our customers, suppliers and partner vendors.

VISION STATEMENT

"Mtimande & Associates (MA Skills) is the preferred provider of education training and development in South Africa"

OUR VALUES & BELIEFS

  • Maintain complete integrity in all our actions.
  • Work in Partnership with Our Customers.
  • Maintain a Participatory environment, rely on the innate Excellence of Our People & Provide a system in which they can excel.
  • Help Our People achieve their full Potential through continuous education, training & recognition of exemplary Performance.
  • Make Data driven decisions that will maximize our Opportunities for Success.
  • Recognize Our Responsibility as Good citizens & Good Neighbors of the Communities in which we operate.
  • Maintain beneficial Supplier Partnerships to assure that our needs & expectations for products & services are met.
  • Maintain a passion for continuous improvement & continuously improve our processes, products & services